Patient-centred care attitudes and knowledge: a national study of BDS students in New Zealand

Abstract

Abstract Objective The aim of this study was to investigate the attitudes and knowledge towards patient-centred care among Bachelor of Dental Surgery (BDS) students in New Zealand. Method The study was a mixed methods cross-sectional national study of the BDS students in New Zealand. All 2021 BDS students at the New Zealand’s National Centre for Dentistry, New Zealand, were recruited in the study. The Patient-Practitioner Orientation Scale (PPOS) questionnaire was used to evaluate the dental students’ attitudes and knowledge of patient centred care. The students’ perspectives on the BDS curriculum regarding patient-centred care were also collected. ANOVA and the Student’s T-test were used to compare the difference among the BDS years, gender, and background. Results A total of N = 277 (277/346; 80% response rate) students completed the study. Female students had higher scores than male students for sharing (difference = 0.19, 95% CI 0.04–0.34, P = 0.01), caring (difference = 0.15, 95% CI 0.01–0.29, P = 0.03) and PPOS (difference = 0.17, 95% CI 0.05–0.30, P < 0.01). Domestic students had higher scores than international students for caring (difference = 0.35, 95% CI 0.21–0.50, P < 0.01) and PPOS (difference = 0.22, 95% CI 0.08–0.35, P < 0.01). Three main themes of patient-centred care were extracted from the qualitative analysis of students’ perspectives: (1) Understanding of the concept of patient-centred care, (2) Perception of the importance of patient-centred care in dentistry, and (3) Perspective on the curriculum about patient-centred care. Conclusion Most dental students favoured a patient-centred approach. According to dental students, the patient-centred care component of their education should be increased.

Keywords

• Patient-centred care
• Sharing
• Caring
• Patient-practitioner orientation scale