FACTORS AFFECTING TALENT RETENTION IN THE PUBLIC SECTOR: A CASE STUDY OF VIETNAM

Abstract

The main objective of this study is to analyze the impact of factors on talent retention in the public sector of Vietnam. Talent retention is measured through job satisfaction, work motivation, and loyalty. The data were collected from 335 employees at administration agencies and public nonbusiness units using a questionnaire survey. The data were analyzed with descriptive statistics, and a reliability test, exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling were performed. The research results show that job satisfaction, work motivation, and loyalty have a direct impact on talent retention in the public sector of Vietnam. Work motivation has a positive impact on the loyalty of talented public servants. The research results provide much useful information for managers of administration agencies and public nonbusiness units to retain talent, as measured by job satisfaction, work motivation, and the loyalty of public servants.

Keywords

• job satisfaction
• loyalty
• public sector
• talent retention
• vietnam
• work motivation.