Public Service Motivation and Quality of Working Life in Public institutions: Analyzing the Moderating Role of P-O Fit

Abstract

Public service motivation (PSM) is an important concept in the field of public management. The current study aimed to examine the relationship between the quality of work-life (QWL) and PSM of public sector employees. It also investigated how the person-organization fit (P-O fit) influences this relationship. To test our conceptual model, data was collected from 253 faculty members of public universities through a self-administered survey questionnaire. The results of structural equation modeling (SEM) indicated a significant positive relationship between QWL and PSM. The findings also demonstrated that P-O fit strengthens the positive association between QWL and PSM.

Keywords

• person-organization fit (P-O fit)
• public service motivation (PSM)
• quality of work-life (QWL)