The Study of Various Models of Hospital Manager’s Competency

Abstract

Introduction: All managers are responsible for planning, organizing, leading and controlling. Managers must have some competencies that enable them to function effectively. These competencies are often competency models. The aim of this study was survey of competency models in order to extract their essential competencies. Methods: This study was a systematic review that articles were searched in database "Google scholar"," Emerald", "Proquest", "Scopus" with key words "Competency & hospital management"، Competency & healthcare manager""، "Competency & healthcare administration"," Competency & health administration", and Competency & health executive". The results of selected studies were performed by 2 independent persons and based on qualitative targets were extracted and analyzed. And finally 12 articles that were contain questionnaire or model for hospital management competency, were selected. Results: Different competencies models were reported in 8 articles and reports. In order to compare these models, we decided to select 15 most frequent competencies in expand range of studies. Our observation identified that "communication skills" and "knowledge of health environment" were reported 7 times and selected as most important competencies. The Robbin Pillay was most completed among the models. Conclusion: In order to screen and estimate of hospital managers’ performances, we needed competencies index categories. Dependent on each countries condition, these models can be used as an appropriate method to determine an individual competency.

Keywords

• Model
• Competency
• Hospital managers