The theoretical framework of consumer service APP on mobilephone affecting urban commercial space

Abstract

The purpose of this paper is to study consumer service-oriented APP and try to build a theoretical framework of its impact on urban space. The Physical space space when consumers use APP is defined as “window space”. Based on constructing the dynamic mechanism for the reorganization and diffusion of consumer service-oriented APP, this paper puts forward the hypothesis that “window space” gathers the physical space of service industry. Focusing on the spatial development in the Internet era, this paper predicts the transformation of urban space from “business center” to “crowd center”.

Keywords

• mobile phone app
• urban commercial space
• theoretical framework
• function mechanism
• window space