Lessons from an Open Source Business

Abstract

Creating a successful company is difficult; but creating a successful company, a successful open source project, and a successful ecosystem all at the same time is much more difficult. This article takes a retrospective look at some of the lessons we have learned in building BigBlueButton, an open source web conferencing system for distance education, and in building Blindside Networks, a company following the traditional business model of providing support and services to paying customers. Our main message is that the focus must be on creating a successful open source project first, for without it, no company in the ecosystem can flourish.