Evaluation of the Quality of Care in Nursing Homes

Abstract

The purpose of this research was to use neutrosophic logic as an approach to evaluate the quality of nursing care in a nursing home in the city of Puyo, Ecuador. To achieve this objective, the AHP method was used in its neutrosophic modality, using trapezoidal neutrosophic numbers for the selection of a set of criteria of interest that would later be subjected to evaluation by experts in the field. During the analysis, the critical importance of certain aspects such as patient safety, resident and family satisfaction, and other specific factors were emphasized as fundamental components to be considered when looking for indicators that contribute to improving the quality of the services provided in this nursing home. The incorporation of neutrosophy and neutrosophic numbers in the evaluation of medical quality in the context of elderly care provided a comprehensive and accurate approach, taking into account the intricate nature and subjectivity that characterize this area of study.

Keywords

• neutrosophic logic
• quality
• nursing
• nursing home
• neutrosophic trapezoidal number