Business Systems Research (Oct 2020)
Deep Learning Predictive Models for Terminal Call Rate Prediction during the Warranty Period
Abstract
Background: This paper addresses the problem of products’ terminal call rate (TCR) prediction during the warranty period. TCR refers to the information on the amount of funds to be reserved for product repairs during the warranty period. So far, various methods have been used to address this problem, from discrete event simulation and time series, to machine learning predictive models.
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