Business Systems Research (Oct 2020)

Deep Learning Predictive Models for Terminal Call Rate Prediction during the Warranty Period

  • Ferencek Aljaž,
  • Kofjač Davorin,
  • Škraba Andrej,
  • Sašek Blaž,
  • Borštnar Mirjana Kljajić

DOI
https://doi.org/10.2478/bsrj-2020-0014
Journal volume & issue
Vol. 11, no. 2
pp. 36 – 50

Abstract

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Background: This paper addresses the problem of products’ terminal call rate (TCR) prediction during the warranty period. TCR refers to the information on the amount of funds to be reserved for product repairs during the warranty period. So far, various methods have been used to address this problem, from discrete event simulation and time series, to machine learning predictive models.

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