Domain word recognition enhancement method in speech recognition

Abstract

Aiming at the problem that the national network customer telephone voice recognition has poor recognition of core words in specific fields, this paper proposes a method based on HCLG domain weight enhancement and domain word correction, which can add domain words in real time and quickly, to dynamically optimize the language model and improve speech recognition. The model and algorithm are optimized in the various fields of the telephone voice consultation, maintenance, complaints, etc. of the State Grid Customer Service Center. The speech recognition results have been greatly improved.

Keywords

• speech recognition
• HCLG