Digital Health (Nov 2023)

Co-designing a digital mental health platform, “Momentum”, with young people aged 7–17: A qualitative study

  • Kristiana Ludlow,
  • Jeremy K Russell,
  • Brooke Ryan,
  • Renee L Brown,
  • Tamsin Joynt,
  • Laura R Uhlmann,
  • Genevieve E Smith,
  • Caroline Donovan,
  • Leanne Hides,
  • Susan H Spence,
  • Sonja March,
  • Vanessa E Cobham

DOI
https://doi.org/10.1177/20552076231216410
Journal volume & issue
Vol. 9

Abstract

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Introduction Digital mental health interventions (DMHIs) offer a promising alternative or adjunct treatment method to face-to-face treatment, overcoming barriers associated with stigma, access, and cost. This project is embedded in user experience and co-design to enhance the potential acceptability, usability and integration of digital platforms into youth mental health services. Objective To co-design a digital mental health platform that provides self-directed, tailored, and modularised treatment for young people aged 7–17 years experiencing anxiety, depression and other related problems. Methods Sixty-eight participants, aged 7–17 years, engaged in one of 20 co-design workshops. Eight workshops involved children (n = 26, m = 9.42 years, sd = 1.27) and 12 involved adolescents (n = 42, m = 14.57 years, sd = 1.89). Participants engaged in a variety of co-design activities (e.g., designing a website home page and rating self-report assessment features). Workshop transcripts and artefacts (e.g., participants’ drawings) were thematically analysed using Gale et al.'s Framework Method in NVivo. Results Six themes were identified: Interactive; Relatable; Customisable; Intuitive; Inclusive; and Personalised, transparent and trustworthy content. The analysis revealed differences between children's and adolescents’ designs and ideas, supporting the need for two different versions of the platform, with age-appropriate activities, features, terminology, and content. Conclusions This research showcased co-design as a powerful tool to facilitate collaboration with young people in designing DMHIs. Two sets of recommendations were produced: 1) recommendations for the design, functionality, and content of youth DMHIs, supported by child- and adolescent-designed strategies; and 2) recommendations for clinicians and researchers planning to conduct co-design and intervention development research with children and adolescents.