Information model for analyzing impact of faults in Internet services

Abstract

By defining the major types of managed objects and their relationships with each other, an information model for fault impact analysis of Internet services was proposed. The relationships also included those between the high-level service and the underlying IT infrastructure which realized the service. An experiment was given afterwards and the re-sults show that the model can be effectively used to analysis the impact of the fault in Internet services.

Keywords

• Internet services;information model;impact analysis;fault diagnosis