Conceptualizing mental health stigma in organizational settings: a sociolinguistic perspective

Abstract

Abstract Background Sociolinguistic research on workplace mental health stigma is scarce and consequently, there are a lack of relevant conceptual models. Drawing on Goffman’s notion of stigma as a ‘language of relationships’, and Heller’s concept of ‘discursive space’, this paper offers a conceptual model of how stigma is produced and reinforced in workplace settings. Specifically, the model maps the complex discursive processes of mental health stigmatization through workplace discursive practices. Methods The model is empirically grounded and draws on 23 in-depth participant interviews with professional services employees in Hong Kong. Through a meta-discursive analysis of the employees’ experience in the workplace, the paper investigates how mental health stigma is produced in the workplace. Results Conceiving the workplace as a discursive space, the model demonstrates that mental health stigma unfolds across three discursive layers, namely immediate encounters, organizational practices, and societal ideologies. Mediated by discursive practices, such as identity management, stigma is both produced and perpetuated across the three layers. Conclusions The paper provides a model for analyzing the production of mental health stigma through dynamic discursive activities in the workplace. By doing so, it offers a way to systematically map how stigma, brought about through discourse in organizational settings, can regulate both interpersonal relationships and resource allocation (such as career prospects).

Keywords

• Stigma
• Mental health
• Discursive space
• Organizational setting
• Hong Kong