Hospital Pharmacology (Jan 2018)

Burnout syndrome at work by doctors employed at Emergency Center of Clinical center of Serbia

  • Bukumirović Aleksandra M.,
  • Totić-Poznanović Sanja D.,
  • Marković-Denić Ljiljana N.,
  • Bukumirić Zoran M.,
  • Vlačić Aleksandra N.,
  • Radak Vladimir S.,
  • Lasica Ratko M.,
  • Šijački Ana D.

Journal volume & issue
Vol. 5, no. 2
pp. 647 – 653

Abstract

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Introduction: Burnout is often used to describe the state or mental process similar to a firearm after shooting or extinguishing spent candles. Aim: The objective of the present research was to value the relation between the socio-demographic data with the presence of the burnout-syndrome in the investigated subjects. Methods: The research was done as cross-sectional study, during May-June 2017 and February-March 2018 at the Emergency Center of Clinical Centre of Serbia. Medical doctors with full work-time who accepted kindly the anonymous pull were evaluated. To precede the measure of subjective perception of health, the Serbian version of Maslach Burnout Inventory-Human Services Survey (MBI-HSS) was used. Results: At the evaluation of the level of burnout (MBI-HSS) in Serbian language, 76 investigated doctors of the Emergency Center completed the inquiry. 35-44 years old category was the most representative with 40.8% respondents. Respondents most often live in community were 52.6% of all and 48.7% have children. 75% respondents showed a low level of depersonalization. There was a significant negative correlation between the years of service and level of depersonalization. Both genders (50.0% respondents) showed a high degree of lack of personal achievements, female 55.3% slightly higher than male respondents 44.7%. High emotional exhaustion was present in 85.5% and showed no significant difference in the degree of emotional exhaustion in relation to gender. A significant difference was observed by respondents who do not have children, they are subjected to higher emotional exhaustion. Conclusion: Burnout should be studded by a team composed of experts (psychiatry, occupational medicine and epidemiology) in order to determine the degree to which burnout is related to work and how to prevent and mitigate it. Respondents with lower years of service have a higher degree of depersonalization and respondents without children are subjected to higher emotional exhaustion.

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