Asian Journal of Social Science Research (Aug 2019)
The influence of knowledge, skill and motivation towards job performance among young executive officers in Royal Malaysian Navy
Abstract
The objectives of the study are to investigate the influence of knowledge, communication skill and motivation toward job performance among the Young Executive Officer in Royal Malaysian Navy (RMN). The issues about safety of the ship at sea has become main concern in RMN. A lot of incident involving collision between Naval ship all around the world with merchant ship has cause the RMN to be more cautious and stringent in handling and navigating the ship especially when operating in busiest straits like Singapore Strait. Thus, the performance of each officer must be determined to ensure their capability in handling and navigate the ship. The study covers the factors that affected performance of young officers on board warship which related to the training program undergo by Young Executive Officers before served on board ship. The study used the Campbell Theory and the respondents consists of 127 Young Executive Officers from naval base in Perak, Malaysia. The online questionnaires were used in this study and analyzed by using Statistical Packages for Social Science (SPSS). Research findings show that there is a significant influence between specialization knowledge and motivation toward job performance among Young Executive Officer. However, knowledge in information processing, specialization knowledge and communication skill have no significant influence toward job performance. Based on the result, there are several recommendations such as establishing pre-joining program and design specific program for confident level to enhance the performance of young executive officer.
