PENGARUH BUDAYA ORGANISASI DAN TOTAL QUALITY MANAGEMENT TERHADAP KINERJA KERJA

Abstract

In this developing era of globalization, every organization needs to talk about qualities, service and performance, especially with the job that producing goods and service. The effort to keep and increase quality must be based on the organization’s purpose to create inovation of new goods or service with optimal value added and reduce production with more efficient work system. Those effort will increase earnings of the organization and increase their work performance. The culture organization has so many influence to organization’s management quality and their work performance. One of the way that has used to achieve and upgrade their quality with perfomance total quality management in their company. The purpose of this research are to figure out the influence of organization culture and total quality management against work performance.This kind of research is quantity research with a descriptive approach.Sample determination by insidental method. Insidental sampling method form a sample determination technique by accident or insidentally match with researcher that could use as as sample. This research’s result showing that H1 has no significant effect (tcount = 0,254 ttable = 2,034) and Y has a significant effect(Fcount= 10.938 > Ftable= 3,28).The conclusion of this research are the culture organization has no significant effect on work performance, total quality management has a positive significant effect on work performance, and culture organization and total quality management simultanously has a positive significant effect on work performance. Keywords: Culture Organization, Total Quality Management, Work Performance