eGovernment 2.0 - How can Government benefit from web 2.0?

Abstract

The purpose of this paper is to identify the major global trends in social computing/ collaborative computing as they seem to evolve under the 'web 2.0' heading, evaluate possible future trends seen from a technology point of view as well as from a socio-economic perspective and compare these trends to the current state and need for eGovernment. Finally, some general guidelines, ideas and projections for eGovernment will be proposed and discussed.

Keywords

• citizen self service
• social inclusion
• autonomous IT
• web 2.0
• social computing
• eGovernment
• blogging
• wikis