The decision-making in the internationalization of brazilian franchising chains

Abstract

This research aimed to understand how the decision making process regarding the internationalization of Brazilian franchise chains occurred. This work intended to learn the motivation for internationalization, and the methods used in decision-making. The results obtained from two franchise chains revealed the adoption of two different decision processes: one where the decision was induced by an interested party in obtaining the international franchise and the other by the franchisor. The entry modes chosen by these chains were distinct (establishment of a wholly owned unit and a franchised unit); these choices conditioned the following steps in the internationalization process.

Keywords

• redes de franquias, internacionalização, tomada de decisão.