Journal of Healthcare Leadership (Mar 2024)

Updating Factors Influencing Nurse Work Engagement in the Hospital Settings: A Systematic Review

  • Aungsuroch Y,
  • Gunawan J,
  • Juanamasta IG,
  • Montayre J

Journal volume & issue
Vol. Volume 16
pp. 157 – 176

Abstract

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Yupin Aungsuroch,1 Joko Gunawan,1 I Gede Juanamasta,1,2 Jed Montayre3 1Faculty of Nursing, Chulalongkorn University, Bangkok, Thailand; 2Nursing Program, STIKES Wira Medika Bali, Bali, Indonesia; 3School of Nursing, The Hong Kong Polytechnic University, Hong Kong SAR, People’s Republic of ChinaCorrespondence: Yupin Aungsuroch, Email [email protected]: Understanding the factors influencing work engagement among nurses is crucial for ensuring high-quality care and positive patient outcomes. Despite numerous factors associated with nurse work engagement, many were explored before the pandemic, potentially overlooking aspects relevant to the current context.Aim: To explore and update factors related to nurse work engagement in the new normal era.Design: Systematic review.Data Sources: The search was restricted to articles published from 2019 to 2024 in CINAHL, PubMed, Scopus, ScienceDirect, Web of Science, and ProQuest, with full English text. The search was conducted from September 13th to 15th, 2023. Quantitative research articles that examined factors related to work engagement were included.Review Methods: Data extraction, quality appraisal, and data analysis were performed in all included studies. Manual content analysis method was used to classify and group the factors.Results: Sixty-one research articles were included in the final review. Five key groups of factors were generated from content analysis, including 1) individual-related factors, 2) organizational-related factors, 3) job and role-related factors, 4) work-life balance, and 5) work environment.Conclusion: Understanding and addressing these multifaceted factors holistically is essential to develop strategies to sustain optimal engagement levels among nursing staff and improve overall patient care outcomes. Further studies are needed to confirm the findings.Keywords: work engagement, nurse, hospital, pandemic, new normal

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