Reinventing Organizations: Model of Self-Organized Process Organization (SOPO)

Abstract

Background and Purpose: Self-organization in teams and Business Process Orientation have been subjects of many separate researches, yet there is lack of research actually joining it within a common research. The purpose of our research is to define a research model for new type of service organization - called SOPO (Self-Organised Process Organization). This model sets research base to determine SOPO’s maturity level and a self-assessment tool, helping new emergence or transitions of existing organization toward SOPO.

Keywords

• self-organization
• business process orientation
• service quality
• SOPO
• reinventing organizations