Digital literacy from an instrumental, cognitive and emotional approach in tourism students using Blackboard

Abstract

Universities, aware of the importance of training competent citizens in the use of technology for study and work, have integrated blended and fully online subjects that favor digital literacy. The research reported analyzes the instrumental, cognitive and emotional dimensions of digital literacy of tourism students using Blackboard. The design of this study was based on a non-experimental transactional model to explore students' perception of their learning using Blackboard, and correlational to obtain a measure of the relationship between dimensions. The main finding showed that students perceive that they learn better in face-to-face courses than in online courses. This could indicate that students have not accepted or adopted Blackboard as a means of learning.