Development and validation of a multidimensional job satisfaction scale in different cultures

Abstract

Pioneer studies towards the definition of the concept of job satisfaction are based on the beginning of the 20th century. Since its presentation, this concept has been attracting the attention of researchers and executives because of its influence on individuals’ behaviour in organizations. The effects of job satisfaction on the various concepts has been tested and proven in myriad researches. However using diverse measurement instruments including many different dimensions show us that there is no certain consensus of measuring at least basic components of this concept. Today, much of the used questionnaires coming from the developing countries and reflecting the employee behaviour of Anglo-Saxon cultures. By translating those questionnaires without considering their cultural differences, of course, may not give us accurate results and damaging the validity of the scales. This study aims to fill this gap by measuring the concept on the basic and necessary factors, and developing a multidimensional job satisfaction scale reckoning with cultural effect. As a consequence of our extensive literature scanning, we established a scale incorporating six dimensions of job satisfaction concept. 699 data were collected from Turkish and Russian well-known businessmen associations in textile field and analysed through confirmatory factor analysis to assess validity and reliability. The data that obtained generally from the SMEs and basically/mentally from two different developing countries forefront the cross-cultural dimension of the research. As a result of the analysis, we have attempted to contribute to business executives and academics by providing a multidimensional job satisfaction scale.

Keywords

• job satisfaction
• development
• validation
• measurement instrument
• satisfaction