International Journal of Data and Network Science (Jan 2022)

The role of attitude to mediate the effect of trust, perceived behavior control, subjective norm and per-ceived quality on intention to reuse the COVID-19 website

  • Ni Nyoman Kerti Yasa,
  • Putu Saroyini Piartrini,
  • Ni Luh Wayan Sayang Telagawathi,
  • Nilna Muna,
  • Putu Laksmita Dewi Rahmayanti,
  • Miko Andi Wardana,
  • Nyoman Surya Wijaya,
  • Pande Ketut Ribek,
  • I Wayan Suartina

DOI
https://doi.org/10.5267/j.ijdns.2022.2.007
Journal volume & issue
Vol. 6, no. 3
pp. 895 – 904

Abstract

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The objectives of this paper was to explain the effect of the variables trust, PBC, subjective norm, perceived quality, and re-usage intention on attitude and re-usage intention. This study's population consisted of Indonesians who visited the COVID-19 website to learn more about the progress of COVID-19. With the purposive sampling strategy, the sample size was as large as 238 participants. Path Analysis with the SEM-PLS approach was employed as the analytical technique. The findings revealed that trust, subjective norm, and perceived quality all had a positive and significant effect on attitudes when using the COVID-19 website, although PBC had a favorable but small effect. Furthermore, attitude influences intention to use in a positive and significant way.