IMPROVING THE QUALITY OF PRODUCTS ON THE BASIS OF THE SYSTEM OF FUNCTIONAL-COST ANALYSIS

Abstract

Background. Modern methods of increasing production efficiency and improving product quality, using functional cost analysis (FSA), assign the main role to the valuation of business processes. The proposed methodology, which is the basis of the developed system, brings to the fore a functional approach to the analysis of objects, which makes it possible to formulate proposals for improving both specific products and business processes at all levels of their organization. Materials and methods. The research methodology consists in the consistent construction of simulation models of the object of analysis. The use of expert assessments at all stages of modeling makes it possible to obtain original solutions to improve the quality and increase the competitiveness of the analyzed object. The FSA methodology is fully consistent with the eight principles of quality management, which are the basis of the ISO 9000:2015 family of standards. Results and conclusions. The developed algorithms and programs of the FSA system allow users to explore objects of various levels and applications in a short time. The solutions obtained as a result of the analysis are non-trivial and contribute to the achievement of the optimal quality-price ratio. The proposed technique is illustrated by examples of product analysis using an automated FSA system.

Keywords

• functional cost analysis
• simulation modeling
• expert assessments
• technical system
• business process