Just Culture assessment tool and its verification in a small seafood organization

Abstract

Purpose: The aim of the article is to present a proposal for a just culture (JC) assessment tool and the results of its verification. Methods: In the research process the case study method, supported by analysis of the company's documentation, unstructured interview, statistical analysis, and the method of synthesis and logical reasoning were used. Results: It was confirmed that the JC assessment tool used by the studied organization is reliable. The study succeeded in establishing both the overall and partial levels of JC. Although the level of JC can be considered satisfactory, there are important management aspects that need more care than before. Areas for improvement were proposed. Conclusions: Employees' opinions are not statistically different from each other. Employees equally perceive the need for necessary training, safety as a priority at work, the convenience of reporting errors, and the need to respond to problems. Opinions on JC are not dependent on employee work experience.

Keywords

• safety
• food
• organizational culture
• just culture
• employee behavior