Social skills inventory in health care workers in the city of Loznica

Abstract

Introduction: Social skills inventory is a measure used to evaluate two dimensions of communicational skills: emotional (non-verbal), and social (verbal). Each dimension evaluates three categories: expressiveness, sensibility, and control. Objective: We wanted to find out if there was a statistically significant difference in social skills, in health workers, in the city of Loznica. We hypothesized there weren't any differences in social skills inventories of men and women working in primary and secondary healthcare levels. Method: The participants were given the SSI (Social skills inventory) questionnaire. It contained 90 questions, divided into 6 categories. The total number of the participants (employees of the primary and secondary health care institutions in the city of Loznica) was 76, of whom 51 were women and 25 men, and their age ranged from 25 to 65. A university level of education had 47 participants, 4 had a college degree, and 25 had a high school degree. The inferential statistics (t-test) was used for data analysis. Results: After data analysis, based on statistical data handling (t-test of independent categories for singular samples) we got a p0.05, which bore no statistical significance. There was no statistically significant difference in the total score of the inventory of social skills between male and female health care workers. Though, there was a statistically significant gender difference in expressiveness, in favor of men, and social control, in favor of women. Conclusion: The total score, after testing the inventory of social skills of health workers in Loznica, showed there was no statistically significant difference between men and women, but the level of expressiveness and behavioral control showed a statistically significant difference.

Keywords

• social skills inventory
• expressiveness
• sensitivity
• control