THE QUALITY METRICS OF INFORMATION SYSTEMS

Abstract

Information system is a special kind of products which is depend upon great number variables related to nature, conditions during implementation and organizational clime and culture. Because that quality metrics of information system (QMIS) has to reflect all previous aspects of information systems. In this paper are presented basic elements of QMIS, characteristics of implementation and operation metrics for IS, team - management quality metrics for IS and organizational aspects of quality metrics. In second part of this paper are presented results of study of QMIS in area of MIS (Management IS).

Keywords

• quality
• metrics
• Information system (IS)