Knowledge, attitude and practices of personnel working in the department of health services in Ankara province regarding COVID-19

Abstract

INTRODUCTION: In this study, it was aimed to evaluate the knowledge, attitude, and practices of the personnel providing health services in the Department of Health Services in Ankara Provincial Health Directorate about COVID-19. METHODS: The data of our cross-sectional type of study was collected between the dates of 26 October-November 30, 2020, and 85% percent of the pre-defined population was reached. Statistical evaluation was performed with number and percentage distributions and chi-square test. RESULTS: The average knowledge score of the personnel was found to be 9.35+-1.02. Out of 10 knowledge questions, 7 were answered correctly over 91%. 60.6% of respondents answered all knowledge questions correctly. A statistically significant difference was found in the level of knowledge according to profession and level of education (p<0.001). 47.6% of participants exhibited exactly the right practice, and a statistically significant difference was found in the level of practice by profession, gender and education level (p<0.05). DISCUSSION AND CONCLUSION: Considering the lower level of knowledge and practice of non-health professional groups, comprehensive in-service training for health professionals should further contribute to the fight against the pandemic.

Keywords

• covid-19
• pandemic
• knowledge
• attitude
• practice.