THE ROLE OF ADVERSITY QUOTIENT IN MODERATING THE EFFECT OF WORK STRESS AND WORK MOTIVATION ON EMPLOYEE TURNOVER INTENTION: A CASE STUDY OF BALI ROYAL HOSPITAL DENPASAR

Abstract

This study aims to explain the role of adversity quotient in moderating the relationship of work stress and work motivation on employee turnover intention. The population taken from this study is all health workers who work at Bali Royal Hospital Denpasar who are directly involved in company activities. The method of determining the sample in this study used non-probability sampling with purposive sampling technique as many as 93 respondents. Data collection methods used are interviews and questionnaires. In this test, the analysis used is the partial test (t), and the Moderated Regression Analysis (MRA) analysis uses SPSS.The results of this study indicate that job stress has a positive and significant effect on turnover intention of employees at the Bali Royal Hospital Denpasar Bali, work motivation has a negative and significant effect on turnover intention of employees of the Bali Royal Hospital Denpasar Bali, the adversity quotient does not moderate the effect of stress. Work motivation on employee turnover intention of Bali Royal Hospital Denpasar Bali, and adversity quotient did not moderate the effect of work motivation on employee turnover intention of Bali Royal Hospital Denpasar Bali.

Keywords

• turnover intention
• work stress
• work motivation
• adversity quotient