Assessment of Competitiveness of the Staff Management System Using Benchmarking Tools

Abstract

The aim of the work is to determine the content characteristics of the staff management system, develop guidelines, and assess competitiveness of the staff management system of banking institutions using benchmarking tools. It is proposed to assess competitiveness of the staff management system using benchmarking tools, which involves comparing HR practices of an individual institution with those of its main competitors and determining on this basis the best practices in staff management. The article contains methodological guidelines for assessing competitiveness of the personnel management system using benchmarking tools, which have been tested using as an example banking institutions. According to the results of the comparison of the staff management systems of the banking institution ¬– which is the object of the study – and of leading companies, the competitive positions of the studied bank are determined. Based on the results of the assessment, directions for increasing the attractiveness of the bank in the labor market are indicated.

Keywords

• staff management
• staff management system
• competitiveness of the staff management system
• assessment of competitiveness of the staff management system
• benchmarking