Improving transparent team communication with the ‘Glass Door’ decal communication tool: a mixed methods analysis of family and staff perspectives

• Samara Zavalkoff,
• Maud Mazaniello-Chezol,
• Shauna O'Donnell,
• Kadine Cunningham,
• Mohammed Almazyad,
• Ashley O'Reilly,
• Kimberley Macedo,
• Kimberly Lammeree,
• Ellen Mitchell,
• Chrysanthi Roussianos,
• Marie Antonacchi,
• Gabrielle Cunnigham,
• Matthew Park,
• Ronald Gottesman

Affiliations

Samara Zavalkoff

Pediatric Critical Care, McGill University, Montreal, Québec, Canada

Maud Mazaniello-Chezol

Family Medicine, McGill University, Montreal, Québec, Canada

Shauna O'Donnell

Research Institute of the McGill University Health Centre, Montreal, Québec, Canada

Kadine Cunningham

Montreal Children`s Hospital, Montreal, Québec, Canada

Mohammed Almazyad

Pediatrics, King Saud University College of Medicine, Riyadh, Saudi Arabia

Ashley O'Reilly

Montreal Children`s Hospital, Montreal, Québec, Canada

Kimberley Macedo

Family Partner, Montreal Children`s Hospital, Montreal, Québec, Canada

Kimberly Lammeree

Family Partner, Montreal Children`s Hospital, Montreal, Québec, Canada

Ellen Mitchell

Montreal Children`s Hospital, Montreal, Québec, Canada

Chrysanthi Roussianos

Montreal Children`s Hospital, Montreal, Québec, Canada

Marie Antonacchi

Montreal Children`s Hospital, Montreal, Québec, Canada

Gabrielle Cunnigham

Montreal Children`s Hospital, Montreal, Québec, Canada

Matthew Park

Montreal Children`s Hospital, Montreal, Québec, Canada

Ronald Gottesman

Pediatric Critical Care, McGill University, Montreal, Québec, Canada