Implementation of Knowledge Management in the Electronic Parking System for Public Roadsides

Abstract

Regulation of public roadside parking levies with knowledge management can help local governments to increase their productivity, performance, and income so that progress and alignment are created under the Local Government Medium-Term Development Plan. The vision and policy direction taken by the local government aims to increase people's welfare based on religious and cultural values. One implementation of knowledge management is the use of an electronic parking system. E-parking or electronic parking is a condition where parking management is carried out systematically using a parking information system. E-parking systems that can be implemented on the public roadside can also increase efficiency in parking transactions. This research was conducted at several public roadside parking points in Ponorogo, Indonesia. The methods is qualitative which interviews and research team had discussion with the parking attendants and representatives of the Department of Transportation and the Agency for Revenue, Financial Management and Regional Assets of Ponorogo regarding implementing the E-parking system. This system consists of electronic records with Android-based applications synchronized on website-based applications and using handheld-pos. The results showed that this system could improve the weaknesses of conventional systems and increase the productivity of parking service managers as a form of service to customers.