How Digital Transformation Improve Government Performance: The Mediating Role of Partnering Agility

Abstract

With the rapid development of information and communication technologies, digital transformation has already been underway in various fields around the world. In order to construct digital government and promote the modernization process of national management system and management capability, governments of different Countries have started the digital transition process. Government digital transformation has fascinated many experts and scholars, while there is little literature on the relations between digital transformation and government performance. Combining dynamic capability theory and cooperative agility variables, the analysis framework and corresponding structural equation model were constructed. An empirical study on the impact of digital transformation on government performance was made using systematic review and questionnaire survey materials. The results show that sensing capability, seizing capability, transformation capability and partnering agility have significant positive effects on government performance. Moreover, partnering agility plays a mediating role in the interactions of sensing capability, transformation capability and government performance variables. This paper enriches the research achievements in the field of government digital transformation and provides both theoretical and practical supports for the improvement of government performance.

Keywords

• Digital government
• digital transformation
• dynamic capability
• partnering agility
• government performance