A Survey of Secondary School English Teachers’ Satisfaction with Online Education: A Case of Shad Application

Abstract

Considering the importance of online classes in the Covid-19 era, this study surveyed the satisfaction of English language teachers in secondary schools with teaching on the Shad educational network in 2020 and 2021. This study aimed to explore the teachers’ attitudes towards the opportunities and challenges of the Shad application and to provide the educational community with solutions to overcome the obstacles in the application. A mixed-methods research design was employed, involving 55 high school English language teachers. The quantitative data were collected through a questionnaire that was adapted from several questionnaires in the field of online education (the validity of the questionnaire was confirmed by EFL instructors of Shahid Chamran University of Ahvaz and its reliability was estimated at 0.84 using Cronbach’s alpha, α = 0.84). The qualitative data were gathered through semi-structured interviews. Results indicated that the use of the Shad application increased the parents’ responsibility and involvement in the student’s learning process. The identification of capable teachers and the utilization of teachers’ experiences were among the opportunities of the Shad application. The teachers commented the biggest problem with using the Shad application was that it was too slow to transfer and learn.

Keywords

• level of satisfaction
• shad application
• english language
• covid-19