Dashboard for the Management and Acceptance of Customer Orders

Abstract

Background: This paper focuses on activities related to Customer Orders Management withing an auto components plant in the Automotive Industry. The main challenge was highlighted: customers don’t always regard the flexibility rules agreed with the company. Hence, planners must decide if variation in ordered quantity can be accepted in the forecast period or if adjusting is necessary.

Keywords

• order variation calculation
• flexibility rules
• customer order management
• dashboard development
• data analytics
• digital transformation
• d240
• d830
• l620
• m110
• m150
• o310