Industry 4.0: Options for Human-Oriented Work Design

Abstract

This contribution deals with the diffusion of Industry 4.0 technologies and their consequences for work. Additionally, design options for work in Industry 4.0 are discussed. The following are outlined: First, since there are as yet no concrete future prospects for digital work, different development perspectives can be envisioned. Second, the development of Industry 4.0, therefore, has to be regarded as a design project. One theoretical basis for this is the “sociotechnical systems” approach. Third, this approach enables criteria for the design and implementation of human-oriented forms of digitized work to be systematically developed. The empirical basis of this contribution derives from research findings on the implementation of Industry 4.0 technologies and the development of digitized work in German industry. The research results are based on qualitative research methods such as company case studies and expert interviews.

Keywords

• Industry 4.0
• development of work
• sociotechnical systems approach
• human-oriented work design