The relationship between leader support, staff influence over decision making, work pressure and patient satisfaction: a cross-sectional analysis of NHS datasets in England

• Thomas H R West,
• Pascale Daher,
• Jeremy F Dawson,
• Joanne Lyubovnikova,
• Sandra C Buttigieg,
• Michael A West

Affiliations

Thomas H R West

Operations and Management Science, Innovation & Healthcare, University of Bristol, Bristol, UK

Pascale Daher

University of Liverpool Management School, University of Liverpool, Liverpool, UK

Jeremy F Dawson

Sheffield University Management School, University of Sheffield, Sheffield, UK

Joanne Lyubovnikova

University of Liverpool Management School, University of Liverpool, Liverpool, UK

Sandra C Buttigieg

Health Systems Management & Leadership, University of Malta, Msida, Malta

Michael A West

Lancaster University Management School, Lancaster University, Lancaster, UK