Performance evaluation of Internet medical service based on network big data--Take Good Doctor Online as an example

Abstract

In order to develop new economic and social forms in a wide range, China has been actively promoting the ‘Internet +’ action to encourage the deep integration of the Internet and various fields. However, the performance of the Internet platform built in various fields has always been a difficulty in assessment and evaluation. Taking the ‘Internet + Medical’ Good Doctor Online platform as an example, this paper explores how the ‘Internet +’ platform conducts data collection, data cleaning, data conversion, data regulations and data visualization, thus exploring a general approach for the performance evaluation of the ‘Internet +’ platform. Based on this performance evaluation approach, this paper thinks that the performance of Good Doctor Online platform is good, but in order to promote the comprehensive development of Internet medical service, there are still some possibilities of improvement, such as standardization of subject classification, reasonableness of doctors resources distribution in different areas, sustainability of health insurance settlement and satisfaction enhancement, etc.