Emerging Infectious Diseases (May 2020)

Zika Inquiries Made to the CDC-INFO System, December 2015–September 2017

  • Tara Kirk Sell,
  • Crystal Watson,
  • Diane Meyer,
  • Michael R. Snyder,
  • Sanjana J. Ravi,
  • Emma E. McGinty,
  • Laura E. Pechta,
  • Dale A. Rose,
  • Michelle N. Podgornik,
  • Keri M. Lubell

DOI
https://doi.org/10.3201/eid2605.181694
Journal volume & issue
Vol. 26, no. 5
pp. 1022 – 1024

Abstract

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We examined Zika-related inquiries to CDC-INFO, the national contact center for the Centers for Disease Control and Prevention, to identify potential communication gaps. The most frequently asked questions related to travel or geographic location of Zika (42% of all inquiries), information about laboratory testing (13%), or acquiring a Zika test (11%).

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