Client-led coaching? First-time coaching clients’ experience

Abstract

This study investigates lived experiences of first-time coaching clients. Three clients of business coaching shared how they experienced their coachee role. Data was collected via participant-produced collage and in-depth interviews these visual and narrative data were analysed using Interpretative Phenomenological Analysis methodology to understand first-time client experiences. The coachee role embodies expression of the individuality of the client. Clients adopt an adaptive construct of learner role, employing both pedagogic and adult-learning concepts. Although unaware of their influence at the time of coaching, clients used the role of speaker to manage the narrative and to keep themselves psychologically safe.

Keywords

• coaching client perspective
• individuality
• learner
• influencer