Specifics of the decision-making process in crises

Abstract

The article presents scientific deliberations, including decision making in crises. Apart from the presentation of the decision-making process specificity, the scientific analysis confronts it with the research conducted on the group of 102 people responsible for crisis management at the local government level. The research results indicate a similar approach to the effectiveness and speed of decision-making. In contrast, dualism characterized the issues of information acquisition, flexibility in decision making, management of reserves in the form of forces and means to carry out the respondents’ tasks, and the need to inform the population about the possible consequences of a crisis. Despite the specifics of the decision-making process, most respondents (87%) believed that one person should decide but on the grounds of the decision-making process.

Keywords

• decision-making process
• information
• crises