L'ORGANISATION VIRTUELLE DES PETITES ET MOYENNES ENTREPRISES CAMEROUNAISES A L'EPREUVE DU PARADOXE DE PRODUCTIVITE EN CONTEXTE DE COVID-19

Abstract

The purpose of this paper is to show that research on the link between NICT and productivity is back in the news with the greater use of mobile networks and collaborative tools due to the Covid-19 pandemic. This pandemic there fore favours the virtual organization of functions, businesses and processes that affect productivity in the SMEs concerned. It seems tahtitis through a virtual organization process that the statistics of the NICT will be found in productivity. Thanks to the virtual organization, the impact of the NICT will no longer be neutral. The interest is also to shed light on the theory of the meaning of such a link by showing that this organization has consequences for workers in term of stress, work pressure and the SME its elfeven by the culture of urgency and the modification of classical hierarchial circuits and benchmarks. To demonstrate this we use results of as urvey of a sample of 120 service SMEs.

Keywords

• nict, virtual organization, productivity, smes and covid-19.