Annals of Applied Sport Science (Mar 2013)
Comparison of Conflict Management Strategies of Physical Education Office Managers Based on some Demographic Characteristics
Abstract
The purpose of study was comparison of conflict management strategies of physical education office managers based on their some demographic characteristics. All of managers of physical education office of Mazandaran (n = 15) and Guilan (n = 16) province and their assistant [(n = 15) and (n =16) respectively] response to Putnam and Wilson’s “organizational communication conflict instrument (OCCI)”.Analysis showed that Mazandaran’s and Guilan’s managers and their assistant hadn’t differences together in conflict management strategies, and using cooperation strategy significantly as first preference, and using compromise, dominance, accommodation, and avoidance strategies as second preference in conflicts resolution; and demographic variables (age, work duration, interaction of age and work duration, study proof, study branch, interaction of study proof and study branch) hadn’t effect on conflict management strategies preferences. In conclusion, however there were no significant difference between conflict management strategies preference of Mazandaran’s and Guilan’s managers and their assistant; but, it is important that the preference of both Mazandaran’s and Guilan’s managers is cooperation suggesting that the managers use good decision making and appropriate styles for resolution of employees’ problems in offices.
