Evaluation of approaches to management of a pharmaceutical organization

Abstract

Nowadays the great attention is paid to problems of construction of efficient system management. Toward this end, we have considered the following aspects of the activity, which allow us to characterize the management system in general: evaluation of the existing management system, evaluation of the degree of formalization of the management system, and evaluation of the customerorientation index. Management approaches were evaluated comparatively using pharmacy network as an example. It has been shown that implementation of new technological management approaches enhances the organization potential.

Keywords

• quality of management
• process functional approach to management
• quality management system