COVID-19: comments on official social network of the Ministry of Health about action Brazil Count on Me

Abstract

ABSTRACT Objective: To unveil the content of comments in official posts calling from the Ministry of Helth, calling for health professionals to confront COVID-19. Method: Qualitative study, carried out with 2823 comments, obtained from the virtual access to the Ministry of Health's social networks on Facebook, Instagram and Twitter. For textual corpus processing, used or software Interface R analyzes Multidimensional Texts and Questionnaires and performs a multivariate analysis by Descending Hierarchical Classification. Results: Five categories were included: "difficulties in the training stages", "aspects involved in the summons", "working conditions without facing the pandemic", "mandatory capacity x possible summons", "visibility and valorization of dentistry in combating the pandemic” COVID-19". Conclusion: Comments contemplated professionals or access to training, remuneration and working conditions, mandatory training, possibility of calling for action on the front line without fighting COVID-19 and claiming greater appreciation of dentistry.

Keywords

• Coronavirus infections
• Online social networking
• Health personnel