Application of ICT in the co-production of social services

Abstract

Aim/purpose – The purpose of this article was to identify the information and communication technology (ICT) tools fostering the co-production of social services, acknowledging that the technological environment is an important contextual condition enhancing the development of co-production.

Keywords

• co-production
• public services
• social services
• public management
• ict
• h41
• h83
• o33
• o35
• z18