Knowledge Management Implementation in Iran's Informal Technical and Vocational Education

Abstract

Purpose: This research aims to identify the key components for implementing knowledge management in institutions and organizations that offer informal technical and vocational education in Iran. It is an applied research focused on achieving this goal.Methodology: The research methodology involves a combination of exploratory and qualitative approaches, utilizing meta-composite and Delphi methods. Initial data collection was done using the meta-combination method, analyzing 142 relevant sources and narrowing down to nine studies. Categories were identified through this method and validated using the fuzzy Delphi method with expert input through questionnaires.Findings: Through text analysis, five categories and seven components were identified, including policy and planning, structure, human resources, process, and infrastructure. Human resources participation, organizational leadership support, and government backing were highlighted as crucial for successful knowledge management implementation.Conclusion: Human resources involvement, support from organizational leaders, and government backing are essential for establishing effective knowledge management practices in organizations.Value: This research introduces a novel model for knowledge management in Iran's informal technical and vocational education sector, marking a departure from conventional methodologies. By integrating metacomposition and fuzzy Delphi methods, and gathering insights from experts, this research contributes to the advancement of knowledge in this field.

Keywords

• technical and professional education
• informal technical and professional education
• knowledge management components