Data Quality as a Critical Success Factor for User Acceptance of Research Information Systems

Abstract

In our present paper, the influence of data quality on the success of the user acceptance of research information systems (RIS) is investigated and determined. Until today, only a little research has been done on this topic and no studies have been carried out. So far, just the importance of data quality in RIS, the investigation of its dimensions and techniques for measuring, improving, and increasing data quality in RIS (such as data profiling, data cleansing, data wrangling, and text data mining) has been focused. With this work, we try to derive an answer to the question of the impact of data quality on the success of RIS user acceptance. An acceptance of RIS users is achieved when the research institutions decide to replace the RIS and replace it with a new one. The result is a statement about the extent to which data quality influences the success of users’ acceptance of RIS.

Keywords

• research information systems (RIS)
• RIS implementation
• research information quality
• system quality
• user acceptance
• case study