中文維基百科管理員參與動機與工作型態之研究 The Participation Motivation and Work Styles of the Administrators for Chinese Wikipedia

Abstract

本研究以兩岸三地中文維基百科的管理員為對象，探討其參與動機與工作型態。研究群依據研究目的，進行相關文獻探討並編製調查問卷，該問卷共分為四個部分：第一部分為改編之參與動機量表；第二部分為擔任中文維基百科管理員情況；第三部分是日常工作型態；第四部分為受調者基本資料。研究結果顯示：（一）兩岸三地中文維基百科管理員之參與動機主要為「自我成長」、「使命感」、「相近性」，且不因居住地區不同而有差異；（二）在「工作時數」及「僱用合約的型態」兩方面，有部分管理員符合非典型工作型態的特徵；另三地管理員日常工作型態在「全職學生的比例」、「工作時段是否彈性」、「工作合約明訂僱用期限」三方面有顯著的差異。（三）擁有較多自主時間者、人際歸屬較弱者，以及使用網路時間較長者，其參與動機均顯較高。研究群最後根據研究結果，提出對中文維基百科及其管理員制度之系列建議。The purpose of this study is to explore the participation motivations and work styles of administrators of Chinese Wikipedia among Taiwan, Hong Kong, and Mainland China. A questionnaire was designed based on literature reviews and expert consultations from related fields. The questionnaire for administrators is divided into three sections: revised scale of participation motivation; daily works and performance; and work styles. The findings of this study include: 1. The major motivations of the administrators to participate in Chinese Wikipedia are: self-growth, sense of mission, and similarity. 2. For work style, in the aspects of working hours and employment type, some of the administrators have atypical work styles. On the other hand, all of them showed a major difference in the following aspects: ratio of full-time student, flexibility of working hours, and employment status and duration. 3. The administrators who have more personal time, weaker social belongings, or longer internet surfing time, tend to have higher motives for being administrators.

Keywords

• Chinese Wikipedia
• Administrators of Chinese Wikipedis
• Participation motivation
• Work style