Social Sustainability Model through Quality Management in Education

Abstract

The development of the Romanian education system must be carried out according to the needs of the consumers of educational services through the development of modern policies and reforms, through partnership between stakeholders, through the use of quality management models in order to review management efficiency. The models, methods and tools that educational institutions use create the space for lifelong learning and the opportunity for flexible education. The focus on the development of sustainable quality management systems for educational institutions shows that there is a growing awareness for quality management in educational institutions, as they want to increase the competitiveness of institutions in the European market. It is necessary to create a culture of quality, which is an essential condition for the implementation of TQM principles in an educational institution.

Keywords

• development
• leadership
• quality management systems
• competitiveness
• culture of quality