Revista Psicologia (Jul 2023)
Digital Transformation and Work Flexibility
Abstract
The present and future of work, as well as (the present and the future of) productive processes and of interactions between people signal, increasingly, a life mediated by digital technologies—computers, internet networks, mobile devices, and applications. This allows connectivity, access to information, storage, processing, and transmission of data in real time. As the Internet and digital devices become more and more common, there is a growing expectation of a significant transformation in our work environments and organizational processes. Digital transformation, synthetically defined as the massive incorporation of digital technologies in all aspects of an organization, aims to install and improve work management processes and procedures based on algorithms and decision flows aligned with organizational strategies (Gong & Ribiere, 2021). This process involves the use of advanced digital technologies, such as automation and artificial intelligence (Vial, 2021).